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SECTOR COMPLIANCE CHECKLIST

Hospitals

Comprehensive statutory controls framework mapped under the Digital Personal Data Protection Act 2023 for Hospitals data fiduciaries.

What DPDP compliance looks like in practice: a 300-bed private hospital

Cityline Hospital is a 300-bed private tertiary care facility in Pune with an oncology department, a diagnostic lab, a pharmacy, and a telemedicine service. Every patient interaction generates personal data: registration details, clinical notes, diagnostic reports, prescription history, insurance claim data, and — through the telemedicine app — location and device data.

Under the DPDP Act 2023, health data is personal data. There is no separate "special category" framework equivalent to GDPR Article 9 — but Section 33(1) of the Act explicitly lists health data breaches as grounds for the highest penalty tier (up to ₹550 crore).

Cityline's compliance gap is not in the clinical records system — it's at the edges. The diagnostic lab sends WhatsApp PDF reports to patients: no consent record for that channel, no encryption, no recipient verification. The pharmacy shares prescription data with a third-party home-delivery vendor: no data processing agreement. The telemedicine app collects location data in the background even when the consultation is audio-only: no purpose limitation.

DPDP compliance for Cityline is not a single audit — it's closing a dozen small data leakage points at the boundary between the core clinical system and the convenience tools built around it.

26
Critical Priority
38
High Priority
15
Medium Priority
0
Low Priority

Health data breaches carry the highest penalty tier under the DPDP Act. A breach of patient data — whether through an unsecured WhatsApp transmission, a third-party vendor incident, or an unauthorised access event — can attract penalties up to ₹550 crore under Section 33(1). For a private hospital with 300 beds, that is an existential financial risk. The breach notification requirement (Section 8(6)) means the hospital must notify both the Data Protection Board and every affected patient — the reputational cost of that disclosure compounds the financial penalty.

Critical (Immediate Audit Required)
High (Core DPDP Mandate)
Medium (Operational Control)
Low (Documentation)
Children's & PwD Data 4 Controls
COM-CHD-02
Verifiable parental consent mechanism
🔍 Verification: Where applicable, confirm a technical/organisational mechanism exists to obtain verifiable consent from a parent before processing a child's personal data, with due diligence to confirm the parent is an identifiable adult (via reliable existing identity/age details, voluntarily provided details, or a virtual token via a Digital Locker service provider).
Critical
Section 9(1); Rule 10
COM-CHD-04
No detrimental processing, tracking or targeted advertising to children
🔍 Verification: Confirm the organisation does not process children's personal data in a way likely to cause a detrimental effect on their well-being, and does not undertake behavioural tracking/monitoring or targeted advertising directed at children.
Critical
Section 9(2)-(3)
COM-CHD-01
Screen whether the organisation processes children's personal data
🔍 Verification: Determine whether any Data Principal is, or may be, under 18 years of age (a 'child' under Section 2(f)) - e.g., minor nominees/beneficiaries, guardian-operated minor accounts/policies, or joint applicants. If not applicable, mark this section Not Applicable and document the basis for that conclusion.
High
Section 2(f), Section 9
COM-CHD-03
Verifiable guardian consent for persons with disability
🔍 Verification: Where applicable, confirm due diligence is performed to verify a lawful guardian of a person with disability is validly appointed (by a court, designated authority, or local level committee) before obtaining their consent for processing.
High
Rule 11
Consent 7 Controls
COM-CON-01
Consent meets the statutory standard
🔍 Verification: Confirm consent capture is free, specific, informed, unconditional and unambiguous, involves a clear affirmative act (no pre-ticked boxes, no bundling consent to a loan/policy/account with consent to marketing), and is limited to personal data necessary for the specified purpose.
Critical
Section 6(1)
COM-CON-04
Consent withdrawal is as easy as giving consent
🔍 Verification: Confirm the mechanism to withdraw consent is comparably easy to the mechanism used to give it; confirm that upon withdrawal, processing based on that consent ceases within a reasonable time (including by Data Processors), without affecting the legality of prior processing or the continuation of the underlying contract (e.g., loan/policy) to the extent it relies on Section 7 rather than consent.
Critical
Section 6(4)-(6)
COM-CON-02
No invalid consent clauses
🔍 Verification: Review consent language, loan/policy/account-opening agreements and terms of use for clauses that would be invalid to the extent they infringe the Act/Rules or other law - e.g., purported waivers of the right to complain to the Board.
High
Section 6(2)
COM-CON-03
Consent request presented in plain language with contact details
🔍 Verification: Confirm every consent request is in clear and plain language, offers English/Eighth Schedule language options, and provides the business contact details of the DPO (if applicable) or the person authorised to respond to Data Principal communications.
High
Section 6(3)
COM-CON-06
Consent and notice records retained for burden of proof
🔍 Verification: Confirm the organisation can produce evidence, for any Data Principal, that a compliant notice was given and that consent was validly obtained, since the Data Fiduciary bears the burden of proof in any Board proceeding.
High
Section 6(10)
COM-CON-07
'Certain legitimate uses' basis is documented separately from consent
🔍 Verification: Where the organisation relies on a Section 7 legitimate use (e.g., 7(a) voluntarily provided data for a specified purpose, 7(b) State-provided subsidy/benefit/service, 7(i) employment-related processing) instead of consent, document the specific limb relied upon and why - do not blend legitimate-use processing into general consent language.
High
Section 7
COM-CON-05
Consent Manager readiness (if using/planning to use one)
🔍 Verification: If the organisation intends to route consent through a Consent Manager (including for Account Aggregator-linked financial data flows), confirm the Consent Manager is (or will be) registered with the Board once Rule 4 becomes active (13 Nov 2026), and that data-sharing arrangements with it are documented.
Medium
Section 6(7)-(9); Rule 4
Cross-Border Processing 3 Controls
COM-CB-01
Map jurisdictions, vendors and cloud regions receiving personal data
🔍 Verification: Identify every country/territory in which personal data is stored or processed, including cloud-hosting regions and offshore support/processing centres, and every foreign vendor/sub-processor involved.
High
Section 16
COM-CB-02
Monitor Central Government country-restriction notifications
🔍 Verification: The DPDP Act follows a 'restricted-country' (blacklist) approach, not a whitelist/adequacy approach - transfers are permitted by default except to countries or territories the Central Government specifically notifies as restricted. No such notification has been issued as of publication. Do not assume any particular country is either blocked or pre-approved; monitor for notifications.
Medium
Section 16(1)-(2)
COM-CB-03
Document cross-border transfer contractual arrangements
🔍 Verification: Confirm contracts with foreign vendors/group entities receiving personal data address security safeguards, breach notification and data-return/deletion consistent with the organisation's own obligations under the Act.
Medium
Section 16
Data Principal Rights 6 Controls
COM-DPR-02
Right to correction, completion, updating and erasure
🔍 Verification: Confirm a process exists to correct inaccurate/misleading data, complete incomplete data, update data, and erase data on request (unless retention is necessary for the specified purpose, an active contract, or legal/regulatory compliance).
Critical
Section 12
COM-DPR-01
Right to access information about processing
🔍 Verification: Confirm a process exists to give a Data Principal, on request, a summary of personal data processed and processing activities undertaken, plus the identities of other Data Fiduciaries/Data Processors with whom it has been shared (subject to the law-enforcement-sharing carve-out in Section 11(2)).
High
Section 11
COM-DPR-03
Right to grievance redressal
🔍 Verification: Confirm readily available means of grievance redressal exist, and that Data Principals are informed they must exhaust this internal route before approaching the Board.
High
Section 13
COM-DPR-05
Published rights-exercise mechanism and identity verification
🔍 Verification: Confirm the website/app prominently publishes the means to make a rights request and the identifying particulars (customer/policy/account/folio number, email, mobile number, etc.) needed to verify the requester, and that requests are only actioned for Data Principals who previously gave consent to that Data Fiduciary.
High
Rule 14(1)-(2), (5)
COM-DPR-04
Right to nominate
🔍 Verification: Confirm a mechanism exists for a Data Principal to nominate another individual to exercise their rights in the event of death or incapacity.
Medium
Section 14; Rule 14(4)
COM-DPR-06
Internal SLA and recordkeeping for rights requests
🔍 Verification: Confirm requests are logged, tracked to resolution within a defined internal SLA, and that records are retained to demonstrate timely handling.
Medium
Sections 11-14; Rule 14
Governance & Applicability 6 Controls
COM-GOV-01
Determine DPDP Act applicability to the organisation
🔍 Verification: Confirm whether the organisation processes digital personal data of individuals within India, personal data collected in non-digital form and later digitised, or processes personal data of Data Principals in India from outside India in connection with offering goods or services to them. Confirm whether any processing falls under the personal/domestic-purpose exclusion or the publicly-available-data exclusion under Section 3(c).
Critical
Section 3
COM-GOV-02
Identify Data Fiduciary and Data Processor role(s)
🔍 Verification: For each processing activity, determine whether the organisation determines the purpose and means of processing (Data Fiduciary) or processes personal data on behalf of another entity (Data Processor) under a contract. An organisation can be both, for different activities.
Critical
Section 2(i), 2(k)
COM-GOV-03
Complete an initial personal-data processing map
🔍 Verification: Before assessing any other control, produce a first-pass map of what personal data is processed, for what purpose, and by which function - this map is the basis for the Data Inventory section below and for every subsequent control.
Critical
Sections 4-8 (foundational)
COM-GOV-04
Assign internal privacy governance responsibility
🔍 Verification: Nominate an accountable owner (formal Data Protection Officer if a Significant Data Fiduciary; otherwise a designated privacy/compliance owner) with authority to run this programme, coordinate with IT/HR/Legal/Vendor Management, and respond to Board or Data Principal communications.
High
Section 8(1), 8(9)-(10)
COM-GOV-05
Adopt an internal DPDP compliance policy/framework
🔍 Verification: Document an internal policy covering notice/consent standards, security safeguards, breach response, retention/erasure, Data Principal rights handling, and vendor management, consistent with this checklist.
High
Section 8(4) (general obligation to implement measures)
COM-GOV-06
Track commencement notifications and regulatory developments
🔍 Verification: Because the Act and Rules commence in phases (13 Nov 2025 / 13 Nov 2026 / 13 May 2027) and several matters are pending further Central Government notification (e.g., cross-border restricted-country list, Significant Data Fiduciary designation, data-localisation categories), assign someone to monitor the Official Gazette and MeitY announcements and update this checklist accordingly.
Medium
Section 1(2); Rule 1
Grievance Management 4 Controls
COM-GRI-01
Publish DPO/contact person business contact information
🔍 Verification: Confirm the business contact information of the DPO (if applicable) or another person able to answer Data Principal questions about processing is prominently published on the website/app, and included in every response to a rights-related communication.
High
Section 8(9); Rule 9
COM-GRI-02
Effective grievance redressal mechanism, distinguished from sectoral ombudsman/grievance routes
🔍 Verification: Confirm an effective mechanism exists to redress Data Principal grievances relating to processing of their personal data specifically (as distinct from, and in addition to, any sectoral customer-grievance or ombudsman mechanism already in place).
High
Section 8(10)
COM-GRI-03
Published response timeline not exceeding the prescribed period
🔍 Verification: Confirm the published grievance-response timeline does not exceed the period prescribed for the relevant class of Data Fiduciary, and that operational capacity exists to meet it.
Medium
Rule 14(3)
COM-GRI-04
Grievance tracking and escalation records
🔍 Verification: Maintain a log of grievances received, actions taken, and time to resolution, including escalation where the internal route is exhausted and the Data Principal may approach the Board.
Medium
Supports Section 8(10) and 13(2)-(3)
Hospitals - Industry-Specific 12 Controls
HOSP-01
Patient registration and EHR notice/consent
🔍 Verification: Confirm the registration notice (OPD/IPD) discloses what identity, contact, clinical and billing data is collected and why, distinguishing data collected under medical-emergency legitimate use (Section 7(f)) from data requiring ordinary consent for non-emergency treatment/administrative purposes.
Critical
Sections 5, 6, 7(f)-(g)
HOSP-04
HIV status data - heightened confidentiality
🔍 Verification: Where HIV-status data is processed, confirm handling meets the HIV/AIDS Act's own strict confidentiality requirement (unauthorised disclosure carries independent criminal liability under that Act) - this is a more stringent standard than DPDP's general security-safeguard obligation and should be treated as the controlling standard for this data category.
Critical
HIV and AIDS (Prevention and Control) Act, 2017, Section 8; overlaps with DPDP Rule 6
HOSP-05
Mental health records - Mental Healthcare Act confidentiality
🔍 Verification: Where the hospital has a psychiatric/mental-health department, confirm mental-health records are handled per Section 23 of the Mental Healthcare Act, 2017 (which restricts disclosure except in specified circumstances), as the controlling confidentiality standard alongside DPDP.
Critical
Mental Healthcare Act, 2017, Section 23; overlaps with DPDP notice/security requirements
HOSP-06
MTP records - Medical Termination of Pregnancy Act confidentiality
🔍 Verification: Where the hospital provides MTP services, confirm records are handled per the confidentiality requirements of the MTP Act (which restricts disclosure of a woman's identity/MTP record except in specified circumstances), as the controlling standard for that data.
Critical
Medical Termination of Pregnancy Act, 1971 (as amended); overlaps with DPDP notice/security requirements
HOSP-11
Clinical-establishment record-retention reconciled with DPDP erasure
🔍 Verification: Confirm the retention schedule reflects medical-record retention periods mandated under applicable clinical-establishment regulations and medical-council norms, which override a DPDP erasure trigger for that data during the mandated period.
Critical
DPDP Act Section 8(7); applicable state Clinical Establishments Act/rules and Indian Medical Council record-retention norms
HOSP-02
ABDM / ABHA (Ayushman Bharat Health Account) integration
🔍 Verification: Where the hospital links patient records to an ABHA ID or shares data via the ABDM Health Information Exchange, confirm the ABDM consent-manager flow is understood as operating under ABDM's own policy framework, and is not assumed to also satisfy the hospital's separate DPDP notice/consent obligations for its own direct processing of the same data.
High
Ayushman Bharat Digital Mission Health Data Management Policy; overlaps with DPDP Sections 5, 6
HOSP-03
Medico-legal case (MLC) records shared with police/courts
🔍 Verification: Confirm disclosure of MLC records to police or in response to a court order/summons is documented as relying on the Section 7(c)-(e) legitimate-use grounds (State function under law / compliance with judgment or order), limited to what is legally required, and logged in the ROPA's third-party disclosure record.
High
Sections 7(c)-(e)
HOSP-07
Insurance/TPA cashless-claims data sharing
🔍 Verification: Confirm data shared with insurers/Third Party Administrators for cashless claims processing is limited to what is necessary for claim adjudication, disclosed in the patient notice, and governed by a written agreement with the TPA.
High
Sections 6, 8(2)
HOSP-08
Children's healthcare data - Fourth Schedule exemption screening
🔍 Verification: As a clinical establishment providing healthcare services to children, assess with counsel whether specific processing (e.g., safety-related monitoring during treatment) falls within the conditional exemptions available to healthcare providers under Rule 12/the Fourth Schedule to the Rules, rather than assuming a blanket exemption from the general Section 9 children's-data restrictions.
High
Rule 12; Fourth Schedule
HOSP-12
Significant Data Fiduciary readiness given clinical-data volume
🔍 Verification: Given the volume and sensitivity of clinical data processed by larger hospital networks, treat SDF designation as a plausible future outcome and consider voluntary readiness ahead of any notification.
High
Section 10(1)
HOSP-09
Organ transplant / birth-death registry data sharing
🔍 Verification: Where the hospital reports to a transplant registry or birth/death registration authority, confirm this statutory disclosure is documented as a compliance-with-law basis and reflected in the ROPA's third-party disclosure record.
Medium
Transplantation of Human Organs and Tissues Act, 1994; Registration of Births and Deaths Act, 1969
HOSP-10
Empanelled doctor / visiting consultant data access
🔍 Verification: Confirm access controls distinguish employed staff from empanelled/visiting consultants accessing patient records, with access logged and limited to patients under that consultant's care.
Medium
Sections 8(2), 8(5)
Notice 5 Controls
COM-NOT-01
Notice content meets statutory minimum
🔍 Verification: Verify every consent-seeking notice discloses, in clear and plain language: (a) an itemised description of the personal data being collected; (b) the specified purpose(s) and specific description of the goods/services or uses enabled; (c) how to exercise rights under Section 6(4) and Section 13; and (d) how to complain to the Board.
Critical
Section 5(1); Rule 3(b)
COM-NOT-02
Notice is presented independently and understandably
🔍 Verification: Confirm the notice can be understood on its own, without needing to cross-refer to other documents (e.g., a separate terms-of-service, loan agreement, or policy wording) to make sense of what is being collected and why.
High
Rule 3(a)
COM-NOT-03
Notice accompanies or precedes every consent request
🔍 Verification: Confirm the onboarding/application workflow shows the notice to the Data Principal at or before the point consent is sought - not buried afterwards, in fine print, or only on request.
High
Section 5(1)
COM-NOT-04
Legacy (pre-commencement) consents re-notified
🔍 Verification: For Data Principals who gave consent before the relevant provisions commenced (e.g., existing customers/policyholders/account holders), plan to notify them, as soon as reasonably practicable after commencement, describing the personal data and purpose of processing, their rights, and how to complain to the Board. Consent given earlier remains valid until withdrawn.
High
Section 5(2)
COM-NOT-05
Notice available in English and Eighth Schedule languages
🔍 Verification: Confirm the Data Principal has the option to access the notice in English or any language listed in the Eighth Schedule to the Constitution of India, at least on request.
Medium
Section 5(3)
Personal Data Breach 6 Controls
COM-BR-01
Breach detection and internal escalation workflow
🔍 Verification: Confirm an incident-response process exists to detect a personal data breach and escalate it internally without delay to the accountable privacy/security owner.
Critical
Section 8(6)
COM-BR-02
Data Principal intimation - content and channel
🔍 Verification: Confirm the breach-notification template covers: description of the breach (nature, extent, timing), consequences relevant to the Data Principal, mitigation measures taken/being taken, safety measures the Data Principal can take, and business contact details for queries - and that it can be delivered via the Data Principal's user account or registered communication channel without delay.
Critical
Rule 7(1)
COM-BR-03
Board intimation - immediate description
🔍 Verification: Confirm a process exists to intimate the Board without delay of the breach's nature, extent, timing, location of occurrence and likely impact upon becoming aware of it.
Critical
Rule 7(2)(a)
COM-BR-04
Board intimation - detailed report within 72 hours
🔍 Verification: Confirm a process exists to provide the Board, within 72 hours of becoming aware of the breach (or such longer period as the Board allows on written request): updated/detailed description, facts/circumstances/reasons, mitigation measures, findings on the cause, remedial measures taken, and a report of the intimations given to affected Data Principals.
Critical
Rule 7(2)(b)
COM-BR-05
Breach register and evidence preservation
🔍 Verification: Confirm all actual and suspected breaches are logged in a central register with timeline, actions taken, and outcomes, and that relevant forensic evidence is preserved for investigation.
High
Section 8(6); Rule 7
COM-BR-06
Coordination with sectoral breach/incident reporting
🔍 Verification: Where the organisation is separately required to report cyber incidents/breaches to a sector regulator or CERT-In, confirm the DPDP breach workflow and the sectoral incident-reporting workflow are coordinated so timelines and facts are consistent across both filings.
High
See sector regulator's cyber-security/incident-reporting framework
Personal Data Inventory 5 Controls
COM-INV-01
Maintain a Record of Processing Activities (ROPA)
🔍 Verification: Document, per processing activity: categories of personal data processed, categories of Data Principals, purpose, and source of collection (direct from Data Principal, third party, public record, etc.).
Critical
Sections 4, 5, 8 (implied by notice/consent/accountability obligations)
COM-INV-04
Document lawful basis per processing activity
🔍 Verification: For each processing activity in the ROPA, record whether the lawful basis is Data Principal consent (Section 6) or one of the 'certain legitimate uses' (Section 7, e.g., voluntarily provided data for a specified purpose, employment purposes, compliance with law, medical emergency). Do not default every activity to 'consent' - Section 7 uses have distinct conditions.
Critical
Sections 4, 6, 7
COM-INV-02
Map storage systems and internal access
🔍 Verification: Identify which systems (core banking/policy admin/trading systems, CRM, cloud storage, on-prem servers, email) store each category of personal data, and which internal roles/departments have access.
High
Section 8(4)-(5) (security accountability)
COM-INV-03
Map external recipients, processors and cross-border flows
🔍 Verification: List every third party (Data Fiduciary or Data Processor) that receives personal data, including technology vendors, KYC/verification agencies, credit bureaus, reinsurers, auditors, and group companies, and note the country/jurisdiction in which each holds or processes the data.
High
Sections 8(2)-(3), 11(1)(b), 16
COM-INV-05
Map retention periods and deletion triggers
🔍 Verification: For each data category, record the intended retention period, the event that triggers deletion (purpose fulfilled, consent withdrawn, statutory retention period under another law), and whether the organisation falls within any class specified in the Third Schedule to the Rules.
High
Section 8(7)-(8); Rule 8
Processors & Vendors 6 Controls
COM-PROC-02
Valid written contract with every processor
🔍 Verification: Confirm engagement of a Data Processor for any activity related to offering goods/services to Data Principals is under a valid written contract, since the Data Fiduciary remains responsible for compliance regardless of any contrary agreement (Section 8(1)).
Critical
Section 8(2)
COM-PROC-05
Processor breach-escalation obligations
🔍 Verification: Confirm DPAs require the processor to notify the Data Fiduciary promptly of any personal data breach, with enough detail to allow the Data Fiduciary to meet its own Board/Data Principal intimation timelines.
Critical
Section 8(6); Rule 7
COM-PROC-01
Inventory of all Data Processors/vendors
🔍 Verification: Cross-check the vendor list (core system providers, cloud hosting, KYC/verification agencies, collections agencies, marketing platforms, IT support, auditors, etc.) against the personal-data map to identify every processor handling personal data on the organisation's behalf.
High
Section 2(k)
COM-PROC-03
Contractual security and confidentiality flow-down
🔍 Verification: Confirm DPAs contain appropriate provisions requiring the processor to take reasonable security safeguards and maintain confidentiality, and address sub-processor engagement and oversight - particularly for outsourced/offshored processing, consistent with applicable outsourcing directions of the sector regulator.
High
Rule 6(1)(f)
COM-PROC-04
Contractual erasure/return obligations
🔍 Verification: Confirm DPAs require the processor to erase personal data made available to it when the Data Fiduciary is required to erase it (on consent withdrawal or purpose fulfilment), unless retention is required by law.
High
Section 8(7)(b)
COM-PROC-06
Pre-onboarding and periodic vendor security due diligence
🔍 Verification: As good practice supporting the Section 8(5) security obligation (and typically required separately under sector-regulator outsourcing norms), assess a vendor's security posture before onboarding and periodically thereafter.
Medium
Not mandated by name in the Act/Rules
Retention & Deletion 4 Controls
COM-RET-01
Erasure on consent withdrawal or purpose fulfilment
🔍 Verification: Confirm personal data is erased once the Data Principal withdraws consent, or once it is reasonable to assume the specified purpose is no longer being served, unless retention is necessary for compliance with law (including sectoral record-retention directions - see industry-specific section).
Critical
Section 8(7)(a), 8(8), 8(11)
COM-RET-02
Cause processors to erase data in parallel
🔍 Verification: Confirm that when the organisation is required to erase personal data, it also causes each engaged Data Processor to erase the personal data made available to it for processing.
High
Section 8(7)(b)
COM-RET-04
Documented retention schedule reconciled with sectoral retention law
🔍 Verification: Confirm a retention schedule exists mapping each data category to a retention period justified by either ongoing purpose or a specific other-law requirement, reconciling any tension between DPDP erasure triggers and mandatory sectoral record-keeping periods (see industry-specific section), and that deletion (including from backups, where feasible) is actually carried out on schedule once permitted.
High
Section 8(7)
COM-RET-03
General minimum one-year data/log retention
🔍 Verification: Rule 8(3) requires a Data Fiduciary to retain personal data, associated traffic data and other processing logs for a minimum of one year for the purposes specified in the Seventh Schedule, after which they must be erased unless further retention is required by law. Confirm scope with counsel rather than assuming it does or does not apply.
Medium
Rule 8(3); Seventh Schedule
Security Safeguards 7 Controls
COM-SEC-01
Data security measures (encryption/masking/tokenisation)
🔍 Verification: Confirm appropriate data security measures are in place, such as encryption, obfuscation, masking, or use of virtual tokens mapped to personal data, at a minimum - particularly for financial identifiers, government ID numbers and account/policy numbers.
Critical
Rule 6(1)(a)
COM-SEC-02
Access control to computer resources
🔍 Verification: Confirm appropriate measures control access to the computer resources used to process personal data (role-based access, least privilege, dual control for sensitive financial data, authentication).
Critical
Rule 6(1)(b)
COM-SEC-06
Documented technical and organisational measures generally
🔍 Verification: Confirm an overarching information-security programme documents the technical and organisational measures taken to ensure effective observance of the Act and Rules and prevent personal data breach.
Critical
Section 8(4)-(5); Rule 6(1)(g)
COM-SEC-03
Logging, monitoring and review for unauthorised access
🔍 Verification: Confirm appropriate logs, monitoring and review processes are in place to enable detection, investigation and remediation of unauthorised access.
High
Rule 6(1)(c)
COM-SEC-04
Backup and continuity measures
🔍 Verification: Confirm reasonable measures (e.g., data backups) exist for continued processing in the event confidentiality, integrity or availability of personal data is compromised through destruction or loss of access.
High
Rule 6(1)(d)
COM-SEC-05
Minimum one-year retention of security logs
🔍 Verification: Confirm logs and personal data relevant to detecting/investigating unauthorised access and supporting continued processing are retained for at least one year, unless another law requires otherwise.
Medium
Rule 6(1)(e)
COM-SEC-07
Vulnerability management, testing and employee security training
🔍 Verification: As best practice supporting the general security obligation (and typically also required under sector-regulator IT/cyber-security directions), run periodic vulnerability assessments/penetration testing and employee security-awareness training.
Medium
Not mandated by name in the Act/Rules
Significant Data Fiduciary Screening 4 Controls
COM-SDF-01
Monitor for Central Government SDF notification
🔍 Verification: No general list of Significant Data Fiduciaries has been notified as of the publication date of this checklist. Monitor Central Government notifications, which will designate specific Data Fiduciaries or classes based on volume/sensitivity of data processed, risk to Data Principal rights, potential impact on sovereignty/integrity, risk to electoral democracy, security of the State, and public order. Given the volume and sensitivity of financial data typically processed, financial-sector entities are a plausible category for future designation - do NOT self-classify as an SDF without a notification or documented legal assessment.
High
Section 10(1)
COM-SDF-02
If designated - appoint India-based DPO
🔍 Verification: If and when notified as an SDF, appoint a Data Protection Officer based in India, reporting to the Board of Directors or equivalent governing body, who acts as the point of contact for grievance redressal.
High
Section 10(2)(a)
COM-SDF-03
If designated - appoint an independent data auditor
🔍 Verification: If and when notified as an SDF, appoint an independent data auditor to evaluate compliance with the Act.
High
Section 10(2)(b)
COM-SDF-04
If designated - periodic DPIA, audit and algorithmic due diligence
🔍 Verification: If and when notified as an SDF, undertake a Data Protection Impact Assessment and audit at least once every 12 months, furnish a report of significant observations to the Board, and observe due diligence that algorithmic/technical measures (e.g., credit-scoring or fraud-detection models) do not pose a risk to Data Principal rights.
High
Section 10(2)(c); Rule 13(1)-(3)
Regulatory overlap: Hospitals and related compliance frameworks

DPDP Act + Clinical Establishment Rules + ABDM: the healthcare compliance stack

ObligationDPDP Act 2023Clinical Establishment / ABDM / OtherPractical resolution
Medical records retentionErase when purpose served (Section 8(7))Clinical Establishments Rules 2012: retain medical records for 3 years minimumStatutory retention overrides DPDP erasure for clinical records. Document each record category's governing retention rule.
ABDM Health ID / ABHA dataRequires consent for processing linked to ABHA — the patient controls which records are shared via PHR appNHA ABDM Health Data Management Policy 2022: layered consent architectureDPDP consent and ABDM consent are complementary. Build a unified consent record.
Minor/paediatric patientsSection 9: verifiable parental/guardian consent required before processing a child's dataNo separate minor-specific health data law at central levelRegistration systems must flag patients under 18 and require documented parental consent.
Telemedicine / digital health appsConsent required for location, camera, microphone access — must be purpose-specificTelemedicine Practice Guidelines 2020: informed consent for teleconsultationApp permissions must be requested at the point of use. Location for an audio consultation is not minimum-necessary.

The WhatsApp report problem

Many hospitals send diagnostic reports via WhatsApp. This practice carries DPDP Act risks: WhatsApp is a third-party platform — sharing health data through it means the hospital is transferring personal data to Meta without a formal data processing agreement or notice to the patient about that transfer. Hospitals should obtain explicit consent before sending health data via WhatsApp, offer a password-protected patient portal as the primary secure channel, and where WhatsApp is used, send only a download link — not the document itself — with a 48-hour expiry.

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