Table of Contents
Establishment and Digital Office (Section 18 & 28)
The DPBI operates as an independent body corporate with a digital-by-default office infrastructure, accepting electronic complaints, conducting virtual hearings, and issuing digital orders.
Inquiry Powers and Civil Court Authority (Section 27 & 28)
The Board possesses the powers of a civil court, including summoning persons, requiring discovery and production of documents, receiving evidence on affidavits, and ordering forensic inspections.
Voluntary Undertakings (Section 32)
A Data Fiduciary facing an inquiry may offer a voluntary undertaking to take remedial action. Acceptance of the undertaking by the Board suspends adversarial proceedings.
Appeals to TDSAT & Bar of Civil Courts (Section 29 & 39)
No civil court has jurisdiction to entertain any suit or proceeding in respect of matters falling within the Board's competence. Orders of the Board are appealable exclusively before the Telecom Disputes Settlement and Appellate Tribunal (TDSAT).
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